About US
YTE is a brand committed to redefining the vacuum cleaner, making it more lightweight and compact so that it can be used in life every day. From the technical point of view, our products combine simple designs with down-to-earth practicality, perfectly serving your daily life. No longer are there heavy and clumsy vacuum cleaners.
At YTE, we explore and innovate, making life easier. Our mission is to provide customers with innovative and easy-to-use vacuum cleaners that meet their needs. Whether it's for daily floor cleaning or wall maintenance, YTE has the perfect solution. With our advanced design and features, you can clean faster and better than ever before.
Customer Service
● 30-day money-back guarantee for ANY reason
If you are not fully satisfied with your purchase experience within 30 days, we are happy to help with a refund. You can get a partial refund (minus the original order shipping fee & return shipping fee and 10% platform handling fee).
● 1-year warranty for quality-related issues
If your product has a manufacturer defect, we would like to improve your experience by offering a replacement or full refund. For a minimum of 365 days after the purchase date, we promise to cover any manufacturer defects your product may have.
Reminder:
● Please be sure to use your product as directed.
● This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for.
DOES NOT apply to the following:
● Damage due to abuse, accident, alteration, misuse, tampering or vandalism
● Improper or inadequate maintenance
● Damage in return transit
● Unsupervised use by children under 18 years of age
Contact us:
If you have any questions about your purchase, please feel free to reach us at support@ytetech.com, we are happy to help you and get back to you with a satisfactory solution.